tech
February 26, 2026
Salesforce CEO Marc Benioff: This isn't our first SaaSpocalypse
Salesforce reported a solid year-end earnings and then pulled out all the stops to ward off more talk of the death of its business to AI.
TL;DR
- Salesforce reported $10.7 billion in Q4 revenue (up 13% YoY) and $41.5 billion for the full year (up 10% YoY).
- The company provided strong guidance for the next year, projecting $45.8 billion to $46.2 billion in revenue.
- Salesforce announced a nearly 6% dividend increase to $0.44 per share and a new $50 billion share buyback program.
- CEO Marc Benioff addressed 'SaaSpocalypse' fears multiple times, asserting the company has weathered similar challenges before.
- The company showcased customer testimonials praising its new AI agent products.
- Salesforce introduced 'agentic work units' (AWU) as a metric to measure completed AI agent tasks, distinct from 'tokens'.
- Salesforce presented an architectural vision positioning its SaaS software at the top of the tech stack, with AI models at the bottom.
- This vision counters OpenAI's proposed architecture, which places AI models at the top and SaaS providers at the bottom.
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