tech

February 11, 2026

Accenture: How AI Rewires Supply Chains in 'Permacrisis'

With volatility up 183%, Accenture contends supply chains must use AI to close the readiness gap, aligning boardroom vision with frontline reality

Accenture: How AI Rewires Supply Chains in 'Permacrisis'

TL;DR

  • Volatility has increased by 183%, signaling the obsolescence of pre-pandemic supply chain strategies.
  • Despite a readiness gap, 86% of C-suite leaders plan to increase AI spending, viewing it as a growth driver.
  • Gen AI could affect 43% of supply chain working hours, with 29% potentially fully automated and 14% augmented.
  • A key risk is workforce exclusion, with only 20% of employees seeing themselves as co-creators of AI-driven changes.
  • Retail frontline workers report significant discrepancies between online stock availability and in-store reality.
  • Organizations identified as 'Leaders' in maturity are six times more likely to use AI extensively and achieve higher margins and shareholder returns.
  • Success in 2026 requires 'Continuous Reinvention,' building a digital core powered by AI and data, rather than incremental change.
  • Closing the gap between executive confidence and employee engagement is crucial to convert disruption into advantage.

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