tech
March 3, 2026
ChatGPT uninstalls surged by 295% after DoD deal
Many consumers ditched ChatGPT's app after news of its DoD deal went live, while Claude's downloads grew.
TL;DR
- ChatGPT's U.S. app uninstalls jumped 295% day-over-day on Saturday, February 28, following news of its deal with the Department of Defense.
- U.S. downloads for OpenAI competitor Anthropic's Claude increased by 37% on Friday, February 27, and 51% on Saturday, February 28.
- Anthropic declined the DoD deal due to concerns about AI being used for surveillance and autonomous weaponry.
- ChatGPT's U.S. downloads dropped by 13% on Saturday and continued to fall on Sunday after the DoD partnership was announced.
- Claude's app reached No. 1 on the U.S. App Store on Saturday, a jump of over 20 ranks from the previous week.
- 1-star reviews for ChatGPT surged 775% on Saturday and grew 100% on Sunday, while 5-star reviews declined by 50%.
- Appfigures reported that Claude's total daily U.S. downloads surpassed ChatGPT's for the first time on Saturday.
- Claude is now the No. 1 free iPhone app in six countries outside the U.S.
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