tech
January 29, 2026
Damon Venger
Damon Venger, Chief Digital & Information Officer at Kaseya, explains how the Miami-based MSP leader is transforming enterprise operations with agentic AI
TL;DR
- Kaseya is aggressively adopting an "AI-first" strategy, led by Chief Digital and Information Officer Damon Venger.
- Venger holds a dual role overseeing both technology functions and revenue operations, focusing on ensuring value for internal business and customers.
- Kaseya's competitive advantage stems from its integrated platform offering endpoint management, backup, cybersecurity, compliance, and automation.
- The company is heavily investing in agentic AI, a technology that can operate autonomously without human prompts.
- Kaseya utilizes Microsoft's Copilot ecosystem and Salesforce's Agentforce, with notable success in customer support and go-to-market operations.
- Strategic partnerships, like the one with Salesforce, are crucial for Kaseya's digital transformation efforts.
- Modernizing cybersecurity is viewed not just as defense, but as an enabler of growth, trust, and operational continuity, with AI being essential due to the volume of data and AI adoption by malicious actors.
- Agentic AI is seen as a significant technological shift that democratizes development, lowering the barrier for employees to innovate with AI tools.