Muse can now place calls to US businesses — if you pay
Muse's AI can now place outbound calls to U.S. businesses — but it's not free.
TL;DR
- Meta's AI agent, Muse, can now make phone calls to U.S. businesses for users.
- The feature is currently only available to paid subscribers of Muse.
- This functionality is intended to handle tasks users find undesirable, like calling customer service or making reservations.
- Muse subscription plans start at $20 per month.
- Other AI agents, such as Instinct and Google's Gemini, also possess the capability to place business calls.
- Businesses' reception to AI calls can be mixed, with some hanging up when they detect an AI.
- Improved AI voice mimicry may make it harder to differentiate AI calls from human ones in the future.
- This feature could appeal to consumers frustrated with traditional customer service processes.
- A Muse email address feature will soon be available to free users.