tech
April 3, 2026
Alteryx CEO: Building Trust in AI for Enterprise Value
Andy MacMillan, CEO at Alteryx, details how to build trust in AI and ensure it becomes a true driver of performance across the business

TL;DR
- Fewer than one in four AI pilots make it into production, hindered by trust, legacy systems, data silos, and data stack gaps.
- AI deployment often fails when using raw data without proper business context, leading to inaccuracies and eroding trust.
- Building trust in AI requires transparency, knowing what data and rules were used, and the ability to adjust them.
- Embedded governance, clear definitions, shared metrics, and clear ownership are crucial for data governance.
- No-code, drag-and-drop tools empower business users to build AI workflows with their existing business logic, improving accessibility.
- Decentralizing AI workflows to lines of business offers advantages but requires governance to prevent duplicated logic and conflicting models.
- Generative AI becomes more reliable when grounded in structured, trustworthy data and combined with deterministic workflows.
- AI investments deliver value when tied to clear business outcomes and embedded into day-to-day operations.
- Companies achieving the greatest AI returns embed it into operations, use high-quality data, and involve both IT and business teams.
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