Matthew Richardson

GC&C’s Global Head of IT Operations Matthew Richardson discusses insurance innovation and leading an ambitious, digital-first digital evolution

Matthew Richardson

TL;DR

  • GC&C, a specialized unit of Generali Group, is leading industry transformation with a digital-first evolution.
  • The company has transitioned from legacy technology to a cloud-first, low-code/no-code model powered by AI.
  • Matthew Richardson, Global Head of IT Operations, emphasizes innovation and a start-up mindset.
  • Richardson's leadership focuses on communication, collaboration, and understanding business needs.
  • GC&C aims to provide a standardized, excellent client experience globally.