Introducing Businesses in ChatGPT

Claim your business, keep your information current, and understand how people engage with you in ChatGPT

Introducing Businesses in ChatGPT

TL;DR

  • Businesses can now claim their presence on ChatGPT through the Business Hub.
  • Businesses can manage their information, including product feeds with pricing and availability.
  • Business Hub offers insights on user engagement, such as mentions and website clicks.
  • Business Agents allow businesses to interact directly with users, answering questions and helping them explore offerings.
  • User privacy is protected, with aggregated insights and no sharing of user conversations with businesses.
  • Business Agents can be sponsored and used as destinations for ChatGPT Ads.
  • Business Agents are initially available to eligible ecommerce and online service businesses in the U.S.
  • Future plans include expanding Businesses in ChatGPT and Business Agents to more markets and business categories.