tech
How to measure returns on AI
In the beginning there was AI, and bosses everywhere lost their minds and said you must all use this technology no matter whether it is useful and no matter how much it costs. And they introduced AI leaderboards and came up with stupid words like “toxenmaxxing”. And lo, usage did indeed rise. And then the bosses remembered some very basic concepts like “budgets” and realised that this might not be such a great idea after all. And then a different question rang through the boardrooms, and this question was about returns, and it was harder to answer.
TL;DR
- Bosses initially forced AI adoption regardless of usefulness or cost.
- AI usage increased due to mandates and new metrics like leaderboards.
- Budget concerns and the difficulty of measuring AI returns are now paramount.
- The question of returns on AI investment has become a significant challenge.