tech
February 24, 2026
New Relic launches new AI agent platform and OpenTelemetry tools
New Relic is giving enterprises more observability tools, letting them create and manage AI agents, and better integrate OTel data streams.
TL;DR
- New Relic introduces a no-code AI agent platform for data observability, allowing enterprises to build and manage AI agents.
- The platform helps monitor company data to identify bugs and issues before they disrupt products.
- It supports the model context protocol (MCP) for connecting AI applications to external data sources.
- New Relic's goal is to provide agent-building capabilities specifically for observability outcomes, not as a general-purpose tool.
- The company also announced enhanced OpenTelemetry (OTel) capabilities for its APM agents, allowing management of OTel data streams alongside other data sources.
- This move aims to address fragmentation issues hindering mass enterprise adoption of the OTel framework.
- New Relic highlights the benefit of managing OTel data collectors centrally.
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