tech
We Built Our Own Agent-native Tool. It Overhauled How We Build Software.
A solution for our chaotic Monday meetings changed what we ship customers
TL;DR
- The startup's agent, Hoop, helps subscription brands reduce churn.
- Customer discovery calls were previously disorganized, with notes scattered across platforms.
- An internal tool was built to consolidate and analyze call transcripts using AI prompts.
- The tool analyzes calls against the PULL criteria and summarizes prospect interactions.
- The tool was built using Next.js, ShadCN components, Supabase, and Claude's API.
- Building the internal tool enhanced the team's AI-native coding skills and confidence.