Three California community colleges are spending up to $500K per year on AI chatbots that don’t work that well.
The AI chatbots, which are supposed to help students with questions about financial aid and admissions, often answer “general questions correctly but struggled with more specific ones,” CalMatters reports. “East Los Angeles College’s bot couldn’t even correctly name its own president.”
TL;DR
- Three California community colleges are spending up to $500K per year on AI chatbots.
- The chatbots are designed to help students with financial aid and admissions questions.
- Reports indicate the bots answer general questions correctly but struggle with specifics.
- East Los Angeles College's bot could not identify its own president.