tech
January 15, 2026
Verizon will pay you $20 following its nationwide outage
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TL;DR
- Verizon is offering a $20 account credit to customers due to a nationwide service outage.
- Customers will receive a text message and can redeem the credit via the myVerizon app.
- The outage occurred on Wednesday, starting around 12 PM ET and resolved by 10:15 PM ET.
- Verizon acknowledged they did not meet customer expectations and stated the credit cannot fully compensate for the disruption.
- The credit is expected to cover multiple days of service.
- Verizon did not disclose the cause of the outage.
- Customers experiencing lingering issues are advised to restart their devices.