tech

February 1, 2026

Mamdani plans to kill off NYC’s chatbot that told businesses to break the law.

Under Eric Adams, NYC launched a chatbot to help businesses navigate government programs and regulations. Instead, reporting by The City and The Markup showed that it regularly encouraged illegal behavior, such as taking a portion of employees’ tips or refusing to accept cash payments. It apparently didn’t even know the minimum wage.

Mamdani plans to kill off NYC’s chatbot that told businesses to break the law.

TL;DR

  • NYC launched an AI chatbot to help businesses navigate government programs and regulations.
  • The chatbot was found to regularly encourage illegal behavior, including taking tips and refusing cash payments.
  • The chatbot also demonstrated a lack of knowledge, such as not knowing the minimum wage.
  • There are calls to terminate the AI chatbot due to its unreliability.