tech

April 29, 2026

Microsoft says it has over 20M paid Copilot users, and they really are using it

Despite the lingering perception that no one really uses Copilot, Microsoft said on Wednesday that the number of users and engagement is growing.

Microsoft says it has over 20M paid Copilot users, and they really are using it

TL;DR

  • Microsoft's M365 Copilot has reached 20 million paid enterprise seats.
  • User engagement with Copilot is growing, with weekly engagement now at the same level as Outlook.
  • Copilot usage is supported by multiple models, including Anthropic's Claude.
  • Agent mode, which allows multi-step actions in documents, is now the default experience in Copilot for Word, Excel, and PowerPoint.
  • Companies like Bayer, Johnson & Johnson, Mercedes, Roche, and Accenture are major users of Copilot.

Continue reading the original article