tech
December 18, 2025
Amazon's new Alexa+ feature adds conversational AI to Ring doorbells
Amazon said that the feature uses the Ring doorbell's video descriptions to determine who the person in front the camera is based on their uniform, actions, and what they are holding.
TL;DR
- Alexa is adding a "Greetings" feature to Ring doorbells for conversational AI interactions.
- The feature helps manage deliveries, sales people, and messages from visitors.
- It uses video descriptions to identify visitor types (e.g., delivery person) and respond accordingly.
- Users can set specific instructions for deliveries and solicitations.
- Alexa can greet friends or family and take messages if the user is unavailable.
- The feature has a potential risk of misidentifying people.
- Greetings is not a facial recognition feature and does not identify individuals, according to Amazon.
- It is compatible with specific Ring Wired Doorbell models and requires the Ring Premium Plan with video descriptions enabled.
- The feature is rolling out to Alexa+ Early Access customers in the U.S. and Canada.
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