Southwest is overhauling its frequent flyer program. Here's what's changing

Southwest Airlines is overhauling its loyalty program and replacing A-List and A-List Preferred with three new tiers.

Southwest is overhauling its frequent flyer program. Here's what's changing

TL;DR

  • Southwest is replacing its A-List and A-List Preferred frequent flyer status tiers with Silver, Gold, and Platinum levels starting January 1.
  • New status requirements are being introduced, including a need for Tier Qualifying Points (TQPs) or a specific number of qualifying flights.
  • The Companion Pass qualification will change starting in the 2027 earning year, incorporating TQPs, qualifying flights, milestone rewards, or Platinum status.
  • The airline is introducing new perks for customers between status tiers, such as bonus points or preferred seat coupons.
  • Southwest is also expanding its services by building airport lounges and strengthening partnerships with international airlines.