Almost nobody uses AI agents to order food or rides on apps like Uber
Uber, DoorDash and AI agents show limited traction as ride-hailing and food delivery customers test tools like Meta Muse and Instinct.
TL;DR
- Uber and DoorDash have received a very small number of orders through AI agents.
- This is a tiny fraction of the millions of rides and deliveries these companies complete daily.
- Uber reported about 500 Uber Eats orders and four ride-hailing trips from AI agents in a single week.
- DoorDash reported receiving several hundred orders in total from AI agents.
- Despite limited traction, both Uber and DoorDash are continuing to develop and test AI tools on their apps.