Meta's Muse AI is exploding in popularity—and drawing heated backlash

Meta’s new AI agent app is quickly taking hold of the consumer market, unseating ChatGPT as the top free app on Apple’s App Store in recent days. The app, which features a personal AI agent that books appointments, shops, and organizes calendars on people’s behalf, is the talk of tech circles this week.

Meta's Muse AI is exploding in popularity—and drawing heated backlash

TL;DR

  • Meta's AI agent app, Muse, is rapidly gaining popularity and has unseated ChatGPT as the top free app on the App Store.
  • Muse allows an AI agent to handle tasks such as booking appointments, shopping, and organizing calendars by accessing user accounts.
  • Amazon has blocked Muse from accessing its online store, stating it violates their Conditions of Use and that Meta did not seek permission.
  • Industry figures predict that other major tech companies like Apple and Google will develop similar AI agents.
  • Concerns about privacy are highlighted, as Muse requires access to sensitive information, despite Meta's assurances about data security.
  • Amazon has its own shopping agent, Buy for Me, and is exploring partnerships for similar AI shopping agent features.