One Agent for the Whole Company
Plus: Why we built the Every Agent on Claude Managed Agents, how we cut its costs, and when more instructions make AI worse
TL;DR
- The Every Agent is a new AI coworker in Slack designed for company-wide use, allowing teams to share and run saved workflows.
- Personal AI agents were largely abandoned due to maintenance difficulties and lack of clear purpose.
- The company now uses Claude Managed Agents for infrastructure, reducing their focus on server management and improving agent development.
- Significant cost reductions for the Every Agent were achieved through model upgrades and code optimizations, cutting token costs by over 80% for common tasks.
- An AI system in Utah is being piloted to diagnose acne and prescribe topical treatments, with potential for broader AI application in healthcare to increase scale and reduce costs.
- The article advises against adding too many instructions to AI, suggesting that sometimes removing instructions can improve performance.
- AI clones of individuals were created for tasks like approving emails, but they struggled with context and knowing when to deviate from learned rules.