tech
The AI fight brewing inside The New York Times
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TL;DR
- Unionized tech employees at The New York Times allege the company is violating their contract by using AI tools for employee performance monitoring.
- The Tech Guild union has filed grievances and an unfair labor practice charge, claiming the use of AI tools like DX and Glean amounts to surveillance and de facto quotas.
- Employees are concerned that AI-generated metrics are being used in disciplinary actions and performance reviews, flattening nuanced work into opaque data.
- The union is seeking transparency and a say in how AI is deployed, arguing that current usage creates pressure and misaligns incentives from quality work.
- The New York Times management disputes the union's characterizations and states they will respond through the normal contractual process.