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Marc Benioff goes on the offensive: 'This is not the SaaSpocalypse'

Salesforce's Marc Benioff dismissed fears of SaaSpocalypse after the company's latest earnings report.

Marc Benioff goes on the offensive: 'This is not the SaaSpocalypse'

TL;DR

  • Salesforce CEO Marc Benioff dismisses the 'SaaSpocalypse' theory, where AI agents threaten traditional software.
  • He cites Agentforce Sales, Services, and Slack showing year-over-year growth and near-record low customer attrition.
  • Salesforce reported its strongest net new annual order growth in four years and a 12% rise in subscription and support revenue.
  • The company's stock saw a significant increase after the earnings report.
  • Salesforce is partnering with Anthropic on Claudeforce, aiming to integrate Salesforce data and actions within Claude.
  • Salesforce also reported a $2.6 billion gain from its investment in Anthropic.