Meta disputes claim that Muse read a user's private messages without permission

Meta says its Muse AI agent cannot access a user’s Messages without explicit permission, disputing a journalist’s account that the agent read his private messages while the required Mac setting was turned off.

Meta disputes claim that Muse read a user's private messages without permission

TL;DR

  • Meta VP of Communications Andy Stone denied claims that the Muse AI agent read a user's private messages without permission.
  • Stone stated that the Messages integration in Muse for Mac is opt-in and requires users to enable Full Disk Access and the Messages connector.
  • A journalist, Jason Aten, claimed Muse read his messages despite Full Disk Access being off, stating the AI claimed it was syncing 'device notifications'.
  • Meta executives, including David Singleton, explained the multi-step permission process on macOS, asserting it cannot be circumvented, even with bugs.
  • Meta believes Aten's report is incorrect and that the AI provided a confused and inaccurate explanation.
  • Another user, Matt Robb, reported an incident where Muse allegedly mishandled a Facebook Marketplace sale, leading to his address being shared.
  • Singleton is investigating the Facebook Marketplace incident, suggesting this one might be Meta's fault.