Consumer apprehension grows as US retailers adopt AI-assisted pricing tools
U.S. consumers aren’t just frustrated with high prices . They’re angry and confused about the increasingly high-tech ways that restaurant chains and major retailers are setting those prices.
TL;DR
- Consumers are frustrated, angry, and confused by high prices and the technology used to set them.
- Restaurant chains and major retailers are increasingly using high-tech pricing methods.
- Digital price tags are replacing paper ones in grocery stores.
- Artificial intelligence tools help businesses determine prices by predicting customer reactions.
- Terms like 'dynamic pricing' and 'surveillance pricing' are causing social media anxiety.
- Consumers are questioning if different individuals are charged different prices for the same items.