Executive Briefing: Agents Split Your Software Into 3 Parts. Which Should You Keep Paying For?
Agents are pulling apart the data, screens, and workflows you’ve been buying as one subscription. Each piece now needs its own decision.
TL;DR
- AI agents are making independent decisions about data, workflows, and which tasks to automate, influencing software strategy.
- Software subscriptions, previously bundled, are being deconstructed into data, interfaces, and workflows by AI agents.
- Organizations need to understand how their teams are using AI and which components of existing software to retain or rebuild.
- The buying conversation is shifting towards deciding which capabilities to purchase, where to focus engineering efforts, and how much flexibility is needed for future AI advancements.
- Sellers must offer more than just 'we have AI' to retain customers, demonstrating continuous business improvement through evolving AI capabilities.
- This period presents an opportunity to strategically reconsider what belongs together in software, customer control, and unique value contributions.