Rival AI agents, Instinct and Meta's Muse, both add the ability to make calls

People can use these assistants to make restaurant reservations and cancel subscriptions.

Rival AI agents, Instinct and Meta's Muse, both add the ability to make calls

TL;DR

  • Instinct and Meta's Muse, competing text-based AI assistants, have both launched calling features.
  • Instinct's new 'Instinct Concierge' feature can book restaurants, manage cancellations, and resolve bills.
  • Meta's Muse can now place calls to U.S. businesses, with new features first rolling out to users who request them.
  • These additions bring Instinct and Muse into parity with competitors regarding calling capabilities.
  • Instinct also recently added email address functionality for account management and allows assistants to contact others within a trusted network.
  • Both Instinct and Muse are experiencing significant user traction and investor interest.
  • Instinct raised $350 million at a $2.5 billion valuation and is reportedly seeking more funding at a $10 billion valuation.
  • Muse outgrew the Meta AI app launch, garnering significant downloads and reaching the No. 2 position in top charts.