Dairy Queen is putting an AI chatbot in its drive-thrus

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Dairy Queen is putting an AI chatbot in its drive-thrus

TL;DR

  • Dairy Queen is deploying AI chatbots in its drive-thrus in the US and Canada.
  • The goal is to expedite order times and encourage additional purchases.
  • The AI technology is provided by Presto, which partners with other fast-food companies.
  • Presto's chatbot has demonstrated a 90% accuracy rate in taking orders.
  • Other major chains, including Wendy's, McDonald's, Taco Bell, and Burger King, are also exploring or testing AI in their drive-thrus.