tech
T-Mobile is booting customers from its oldest plans
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TL;DR
- T-Mobile is retiring old legacy plans, some from the 3G and 4G eras.
- Customers are being moved to current T-Mobile rate plans.
- The company states new plans offer access to modern technology and enhanced features.
- Some customers will see no change in their bill, while others may face a modest adjustment.
- Affected plans include legacy Sprint, T-Mobile One, and Magenta Max plans.
- The move has caused dissatisfaction among customers, particularly those who valued T-Mobile's "Un-Carrier" promises of price lock and no contracts.
- The consolidation of the US wireless market to three major carriers (after T-Mobile acquired Sprint) limits alternative options for dissatisfied customers.