tech

I used AI to help market my bagel shop. Then the one-star reviews came in.

Adam Jones tried using AI to edit the social media posts for Myers' Bagels. After customer outcry, he apologized — but isn't anti-AI.

I used AI to help market my bagel shop. Then the one-star reviews came in.

TL;DR

  • Adam Jones of Myer's Bagels experimented with using AI to create social media content.
  • Customers criticized the AI-generated posts, citing concerns about authenticity.
  • The negative feedback led to one-star reviews on Google and other platforms.
  • Jones apologized, removed the AI-generated posts, and plans to be more careful with AI in marketing.
  • Despite the backlash, Jones believes AI is a valuable tool for business and will continue to use it in other aspects of Myer's Bagels.