tech
Workers are spending over 6 hours a week 'botsitting' AI, fueling job frustration
Workers are spending an average of 6.4 hours a week — almost a full working day — "botsitting" AI, pushing some to look for an exit, researchers say.
TL;DR
- White-collar workers spend an average of 6.4 hours per week "botsitting" AI, which includes tasks like providing context, checking outputs, and correcting errors.
- Despite 87% of surveyed workers using AI and 75% believing it increases their productivity, only 13% reported significant company performance improvements due to AI.
- Botsitting is described as tedious, exhausting, unrewarded, and unmeasured work, contributing to employee frustration and resentment.
- Workers who spend a significant amount of time botsitting are 73% more likely to be actively searching for new jobs.
- Organizations seeing the biggest gains from AI are those that invest in supporting employees with context, effective usage training, and clear standards for AI-assisted work, rather than just deploying more AI.