These Prime customers may qualify for bigger payments in $2.5B Amazon settlement

An Amazon Prime delivery truck is shown in San Francisco’s Cow Hollow neighborhood. Some Prime customers may qualify for larger automatic payments under revised terms of a $2.5 billion FTC settlement with Amazon.

These Prime customers may qualify for bigger payments in $2.5B Amazon settlement

TL;DR

  • Amazon Prime members who signed up or attempted to cancel between June 23, 2019, and June 23, 2025, may be eligible for increased refunds.
  • The settlement stems from FTC allegations that Amazon improperly enrolled customers into Prime and made cancellations difficult.
  • Eligible customers could receive up to $200 in refunds, which will be automatically issued via check or electronic payment.
  • The FTC warns against scams and states they will not contact individuals directly for refund information.