economy

Lloyds: UK Financial Service Leaders AI Confidence Grows

Lloyds survey finds UK financial services leaders are increasingly confident with AI investment and technology deployment, helping to drive growth plans

Lloyds: UK Financial Service Leaders AI Confidence Grows

TL;DR

  • 94% of UK financial services leaders expect business growth over the next decade, an increase from previous years.
  • Confidence in AI and technology deployment is driving growth plans, with 77% of firms seeing investment as a growth lever.
  • 93% believe AI and machine learning will significantly impact the UK financial services sector in the next five years.
  • 91% of leaders plan to increase investment in AI within the next 12 months.
  • 64% of respondents expect capital expenditure to increase year on year.
  • Seven in 10 respondents believe the UK will retain its leadership in financial services.
  • Regulation, international connectivity, and professional services infrastructure are seen as UK advantages.