tech
The Ops Team That Routes Work Across Models
Plus: Granola’s founder on why starting a company is a 'knife fight,' AI enters the C-suite, and who we’re following on X
TL;DR
- Jalaiyah Bolden used Fable to audit Slack channels, Notion documents, and meeting transcripts, then generated a prioritized action plan and drafted support materials in 90 minutes.
- Codex, integrated with the customer support platform Fin, can analyze mishandled customer chats to identify instruction breakdowns and propose improvements.
- Granola plans to make meeting context accessible to any AI agent, moving beyond simple transcription and summarization to facilitate actions before and after meetings.
- Sonnet 5 shows promising performance in tightly scoped tasks like analytics reporting, balancing affordability and effectiveness for recurring duties.
- New AI-centric job roles are emerging, including Chief AI Officer and 'full-stack AI creators,' as companies seek to understand and implement AI.