tech

Prudential CMO Richard Parkinson talks about standing out on social media

Prudential CMO Richard Parkinson discusses PGIM's claymation campaign "Keep Asking" and its impact on advertising norms and customer engagement.

Prudential CMO Richard Parkinson talks about standing out on social media

TL;DR

  • PGIM's "Keep Asking" campaign utilizes claymation and a universal hand-raising gesture to connect with customers who are problem solvers.
  • The campaign was designed to stand out in a crowded marketplace and differentiate PGIM from competitors.
  • Initially, there was internal nervousness about the campaign's unconventional approach, but it is being noticed and engaged with on social media.
  • The CMO discusses the impact of AI on marketing, highlighting its utility in generating content but stressing the importance of human critical thinking and judgment.
  • Training young marketers in critical thinking, judgment, and taste is crucial to navigate the challenges posed by AI and ensure unique, effective advertising.