tech

A software engineer's 90-day AI course helps workers think and act like product engineers

Flexport's AI training was built in-house to give employees automation and vibe-coding skills crucial to modern supply chain management.

A software engineer's 90-day AI course helps workers think and act like product engineers

TL;DR

  • The broader logistics industry is in early stages of AI implementation due to skill gaps, trust issues, and a lack of soft skills.
  • Flexport offers a 90-day in-house AI upskilling program for employees across various departments.
  • The program teaches employees to use LLMs and AI agents to automate repetitive tasks and build tools, a process referred to as 'vibe coding'.
  • This initiative aims to train non-engineers to think and act like product engineers, considering security, testing, and human monitoring.
  • Flexport's program has led to the creation of automated customs form checkers and HR Q&A chatbots, reducing reliance on external software.
  • The training program is continuously evolving with new AI techniques and tools.
  • Flexport believes upskilling staff prepares them for future career transitions, enabling them to leverage AI for increased value.
  • Fluency in AI and technology is becoming a prerequisite for supply chain jobs, offering a competitive edge to both workers and companies.