Amazon’s AI assistant can now spot fake emails from the company
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TL;DR
- Amazon's Alexa for Shopping can now verify if emails, texts, or calls are genuinely from the company.
- The AI assistant compares received messages against Amazon's sent message records and analyzes content and sender details.
- Alexa will only confirm a message is real if it is completely certain; otherwise, it advises users to check their app and contact support.
- This feature aims to combat impersonation scams.