tech
Rime picks up $24M Series A to help enterprises field customer calls
Rime is handling over 100 million calls each month across multiple companies.
TL;DR
- Rime has raised $24 million in a Series A funding round led by M13 Ventures.
- The startup trains voice AI models on proprietary conversational data recorded in its own studio, rather than web scraping.
- Rime focuses on tuning models for pronunciation of brand entities and industry-specific terms using a phoneme-based architecture.
- The company is shifting development towards speech-to-speech models to reduce latency and improve interaction quality.
- Rime serves clients in sectors including food service, healthcare, airlines, and fintech, claiming longer customer call times.
- The new funding will be used to expand the team, focusing on model development, engineering, and partnerships.
- Rime previously raised $5.5 million in a seed round.