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OpenAI bets on families as ChatGPT goes deeper into households

ChatGPT is hiring a dedicated product manager to build experiences for families, caregivers, and older adults, according to a job posting.

OpenAI bets on families as ChatGPT goes deeper into households

TL;DR

  • OpenAI is hiring a product manager to build family-oriented AI experiences.
  • The share of ChatGPT users aged 35 and older is increasing, while younger user share is decreasing.
  • Parents are underestimating their children's use of generative AI.
  • AI companies are urged to build products differently for younger users with stronger safeguards.
  • OpenAI has introduced safety measures like parental controls and a 'Trusted Contact' feature.
  • Demographic shifts in AI user bases are occurring across multiple platforms like Claude and Gemini.
  • OpenAI's ChatGPT is adding older users faster than some rivals, though Gemini has wider reach among U.S. parent smartphone users.