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'Why not recall?' Xiaopeng X9 has a large-scale breakdown due to high temperatures, and the official apologizes for the upgrade, owners question 'Didn't they test before launch?' - 36Kr

Just held a press conference, is the mass production of flying cars reliable?

'Why not recall?' Xiaopeng X9 has a large-scale breakdown due to high temperatures, and the official apologizes for the upgrade, owners question 'Didn't they test before launch?' - 36Kr

TL;DR

  • Multiple Xiaopeng X9 owners reported vehicle breakdowns due to air suspension failures during recent high temperatures.
  • The failures involved air leaks and the collapse of the vehicle's body, rendering the cars undrivable.
  • Owners suspect the mass failures are directly related to the extreme heat.
  • Xiaopeng issued a public apology and announced a special upgrade to the warranty for core components, extending it to 8 years or 160,000 kilometers.
  • The apology sparked divided reactions, with some supporting the company's responsibility and others questioning the lack of a recall and pre-launch testing.
  • This is not the first reported quality issue for the X9, with previous complaints about intelligent driving system malfunctions.
  • An expert noted that new car companies often face quality risks due to rapid innovation and the implementation of new technologies.
  • The article also mentions Xiaopeng's recent global launch of the MONA L03 and their plan for mass production of a flying car this year, with expert skepticism about the immediate commercial viability of the latter.
  • The expert suggested that Xiaopeng's aggressive innovation and announcement of new products are crucial for maintaining market attention and driving sales, but also carry inherent risks.