Meta’s AI glasses reportedly send sensitive footage to human reviewers in Kenya
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TL;DR
- Nairobi-based contractors reviewing footage from Meta's AI smart glasses have allegedly seen sensitive content like intimate moments and bathroom visits.
- A class-action lawsuit has been filed against Meta, accusing the company of violating privacy laws and false advertising by claiming the glasses protect user privacy.
- Contractors are AI annotators who label data to train AI systems; they report that faces are supposed to be blurred but this does not always work.
- Meta states that footage stays on the user's device unless shared, and contractors review shared data to improve user experience, with steps taken to protect privacy.
- Despite privacy concerns and scrutiny from the UK's Information Commissioner's Office, sales of Meta's smart glasses have significantly increased.