Basically no one is using AI agents for their DoorDash orders

But it’s still early days for the relatively new e-commerce use case.

Basically no one is using AI agents for their DoorDash orders

TL;DR

  • Third-party AI agents are generating a very low volume of orders on DoorDash.
  • DoorDash CEO Tony Xu considers the current usage of AI agents for ordering to be a 'very low use case'.
  • Internal DoorDash AI tools like 'Ask DoorDash' are showing faster order building and higher basket values.
  • DoorDash's Model Context Protocol (MCP) connector for AI tools was recently rolled out, currently limited to beta partners.
  • AI agents are seen as potentially more useful for 'long consideration purchases' than simple tasks like food ordering.
  • The low adoption rate is similar to early online ordering experiments by companies like Pizza Hut.