Corporate America Is Getting Hooked on Open-Source A.I.
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TL;DR
- AT&T initially used proprietary AI models from Anthropic and OpenAI for customer service, call transcription, and coding.
- Rising costs of these 'closed' AI models prompted AT&T to explore 'open' models.
- Open AI models can be downloaded and modified freely, offering significant cost reductions.
- AT&T has seen its AI costs drop by up to 80% since switching to open models.
- Open models now constitute 40% of AT&T's AI usage, with potential to rise to 60%.
- Other companies like Airbnb and Deloitte are also adopting open AI models for their customizability and cost-effectiveness.
- Open models' share of AI usage rose from 10% a year ago to 58% recently.
- Nvidia's recent $12.9 billion acquisition of Hugging Face, a library of open AI models, highlights the technology's rising significance.