tech
Cognizant Adds Roles for AI Era Workforce Strategy
Cognizant introduces two new job categories as it expands its AI Builder Strategy to address the gap between AI potential and returns
TL;DR
- Cognizant created two new job categories: Frontier Certified Engineer and Frontier Business Operator.
- These roles are designed to address the gap between AI's potential and actual enterprise returns, attributed to shortages in personnel and processes.
- Frontier Engineers will work with clients to realign business processes for AI-active environments and rethink workflows for automation.
- Frontier Business Operators will manage operational results, overseeing teams of human staff and digital systems, including AI agents.
- Cognizant's AI Builder Strategy focuses on developing custom AI platforms rather than off-the-shelf tools.
- The company will use its SkillSpring platform to train employees in AI fluency, process design, data interpretation, and operational leadership for these new roles.