Airbnb limits chores for guests, sparking backlash from hosts
Hosts are threatening to leave the platform after Airbnb says that they can no longer require guests to strip beds or do other time-consuming cleaning chores.
TL;DR
- Airbnb's new policy prohibits hosts from requiring guests to strip beds, wash dishes, start laundry, or remove trash.
- The new guidelines apply to reservations made on or after November 20.
- This change addresses guest complaints about performing cleaning tasks after paying a cleaning fee.
- Some hosts disagree, arguing that basic cleaning responsibilities are essential for property maintenance and that the policy shifts Airbnb towards a hotel model.
- Exceptions include requests to conserve water or use bear-proof trash containers.
- The policy highlights Airbnb's challenge in balancing guest and host expectations.