Human
Chatbots are still falling short in mental health conversations with kids
SAN FRANCISCO — As more young people turn to chatbots for emotional support, artificial intelligence companies have promised to make their products suggest that users in distress seek real-life help. A new study found that in longer conversations with teenage users, popular chatbots can still make potentially dangerous errors, like offering up a diagnosis of a teen’s mental health condition or helping to conceal a suicide attempt.
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